Built for how monument shops actually work.
Generic CRMs weren't designed for the memorial trade. MonuOS is built around the exact workflows, terminology, and edge cases monument businesses deal with every day.
Orders & the front office
Track every memorial order from initial intake to final installation.
Custom order timelines
Milestone tracking from intake to delivery, per shop.
Stone & vendor tracking
Granite source, vendor details, and material status per order.
Cemetery details
Lot, section, cemetery contact, and installation logistics.
Deposit & balance tracking
Payment status, deposit amounts, and balances due at install.
Final-date engraving flags
Orders with pending final dates surface for family follow-up.
Sales calendar & install planner
Every order and quote on one calendar, with install routing.
Customer approvals without the chaos.
Families review design proofs, leave feedback, request revisions, or sign approval — right from a secure link. No login required, no email back-and-forth.
Proofs go to the customer automatically when ready, with email and SMS notifications signed with your shop's name.
Customers view proof images, comment, request revisions, or approve — every action timestamped.
Design, production, installation — families see exactly where their order is, with dates and confirmations.
A professional website, included.
Every shop manages its own public website from the dashboard — no developers, no separate website subscription.
Drag-and-edit homepage
Sections, background images, photo galleries, and navigation — edited without touching code.
Your own domain
Connect your custom domain with guided DNS verification, plus an included hosted URL from day one.
SEO that works for you
Per-page titles and descriptions, automatic per-domain sitemaps and robots rules, and schema.org structured data for Google rich results.
AI SEO editor
AI drafts your metadata and structured data from your real business details — you review and apply.
Quote & contact forms
Requests land directly in your dashboard inbox with chat-style follow-up.
Blog & portfolio
Publish articles and completed projects; article schema is generated automatically.
Digital memorials with QR connection.
Give families a lasting online tribute connected to the headstone.
Tribute pages
Photos, obituary, music playlists, charity links, and family memories on a beautiful shareable page.
QR plates
Scannable from the monument — visitors land on the memorial, mobile-ready with rich link previews.
Moderated guest content
Visitors can leave photos and condolences; nothing appears until your shop approves it.
Production-ready workflows built in.
The shop floor and the office finally speak the same language. Production staff see what they need; customers see what they should. Nothing bleeds through.
Laser job queue
Ordered, prioritized, and tracked by job — with a wholesale customer portal and proof approvals.
Production File Lab
SVG validation that catches open paths, silhouette collapse, islands, and thin structures before they reach the machine.
Etched-stone preview
Show customers a simulation of the finished stone while the cut paths stay production-authoritative.
Sandblast workflow
Separate queue with file validation, adhesive/island checks, and status tracking.
Internal-only notes
Laser notes, sandblast specs, and shop instructions stay private — never shown in the customer portal.
Vendor output packages
Generate print-ready packages for outside vendors in one click.
Documents, billing & communication
Smart documents
Sales agreements, branded invoices, proof approvals, and printable summaries — generated with your logo and business info.
Stripe billing
Subscription management, plan upgrades, and a self-serve billing portal, ready out of the box.
Inbox & alerts
Website chats, quote requests, and order events in one inbox — with email, SMS, and browser notifications.
See it with your own shop's data.
Set up your shop, build your website, and send your first proof — all from one dashboard.
Get started